Re-Imagining Retail Space

This webinar explores the insights into creating resilient, adaptable and future-ready retail environments within an increasingly competitive, experience-driven marketplace. It traces the evolution of retail location theory — from classical spatial models to behavioural approaches incorporating consumer psychology, social influences and economic factors — to explain shopping behaviour beyond simple distance or accessibility.

What you’ll take away

• Emerging trends reshaping retail: omnichannel retailing, smart technologies, flexible space utilisation and sustainability integration — increasingly adopted to revitalise retail spaces and enhance customer engagement.
• How retail location theory has evolved from classical spatial models to behavioural approaches.
• Practical insights into creating resilient, adaptable and future-ready retail environments.

Programme — Thursday, 8 October 2026 (SGT)

• 3:30 PM — Attendees log in for registration
• 4:00 PM — Welcome address: Robert Hecek, Chair, WAVO Global Education Hub
• 4:10 PM — Re-Imagining Retail Space: Dr Tan Choi Heng
• 5:00 PM — Live Q&A with the speakers
• 5:10 PM — Close of webinar

Featured speaker — Dr Tan Choi Heng, Real Estate Academic, Researcher & Valuer

• Career spanning real-estate practice, academic leadership, applied research and higher education — began as a property valuer and asset manager.
• Founding Course Chair and Research Programme Leader; designed curricula and led applied research initiatives.
• Presenter at the Inaugural IVSC–WAVO Global Valuation Conference and the WAVO, PPC, AVA and PVA-India Congresses.
• Teaches at Heriot-Watt, Royal Agricultural University, Sunderland and Canterbury Christ Church; thesis on “Urban Planning, Place Management and the Role of Residents.”

Format: Online · live webinar with live Q&A.
Fee: S$50 per participant.
Registration closes 7 October 2026 — seats are limited. A Certificate of Attendance stipulating CPD hours will be awarded by WAVO.

Organised by WAVO for the WAVO Global Education Hub · World Association of Valuation Organisations · Supported by IVSC.